On-my-way & schedule confirmation texts
Keep customers informed automatically as jobs are scheduled, started, and finished.
Referral Lab automatically texts customers at key moments so your office spends less time on the phone.
- Schedule confirmation when a job is booked
- On My Way when a tech taps the OMW button
- Start and Finished updates
- Arrival windows — choose a preset or enter a custom window per job
Set who receives these messages per customer (or org-wide) under Job Notification Preferences.
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Email us at support@referrallabx.ca