Set job notification preferences

Choose who gets schedule, on-my-way, start, and finished texts for a customer — and set an org-wide default.

For each customer you can control where automated job updates are sent: the primary contact, additional contacts, or both.

  1. 1Open the customer's profile under Contacts.
  2. 2Find the Job Notifications toggle and choose Primary, Additional, or Both.
  3. 3Click Save as default to apply your choice to all new customers going forward.
  • Governed messages: Schedule Confirmation, Reschedule, On My Way, Start, Finished, Route Updated, Recurring Schedule Confirmation, and ASAP List Added.

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