Set job notification preferences
Choose who gets schedule, on-my-way, start, and finished texts for a customer — and set an org-wide default.
For each customer you can control where automated job updates are sent: the primary contact, additional contacts, or both.
- 1Open the customer's profile under Contacts.
- 2Find the Job Notifications toggle and choose Primary, Additional, or Both.
- 3Click Save as default to apply your choice to all new customers going forward.
- Governed messages: Schedule Confirmation, Reschedule, On My Way, Start, Finished, Route Updated, Recurring Schedule Confirmation, and ASAP List Added.
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